The streamer uploaded a YouTube video after she was prevented from accessing her Twitch account, showing an email exchange between herself and a representative from Twitch. She read parts of the emails, addressing her audience.
According to the emails, this was the third time she has been reported for ‘hateful conduct’ in the last two months.
“Your recent behaviour has proven your lack of understanding of what hateful speech is and how it may affect your community or your channel. Several of your statements have been found offensive towards the transgender community and we don’t tolerate this kind of behavior,” the email reads.
Twitch also stated that the platform will terminate its partnership with HelenaLive, which allows her to earn additional money from her streams, which makes the most of her earnings.