"This could be for reasons of privacy, decency, to prevent trauma or to ensure health and safety", the commission's guideline read. "When deciding whether to use an exception, providers of a single-sex service must take a number of factors into consideration. These include the rights and needs of all users, including trans people".
"Where rights between groups compete, our duty as an independent regulator is to help providers of services and others to balance the needs of different users in line with the law", said ERHC chief Baroness Kishwer Falkner. "Organisations are legally allowed to restrict services to a single sex in some circumstances. But they need help to navigate this sensitive area. That is why we have published this guidance – to clarify the law and uphold everyone's rights".