An Uber spokesman said the company was looking into the cyberattack and contacting the law enforcement agencies, while the staff were instructed not to use the Slack internal messaging service as Uber had found that other corporate systems were inaccessible, the report said.
The hacker, who claimed responsibility for the attack, said that he had sent a message pretending to be the company's information technology employee and used a social engineering technique after he had obtained a password, which provided access to Uber's systems, according to the newspaper.
Uber Technologies Inc. provides ride-hailing services in more than 100 cities around the world. It receives a 20% commission from drivers from each call and considers all drivers on its platform independent contractors.
Uber taxi drivers worldwide have been protesting low wages and unsafe work conditions for years now. The most recent wave of protests was caused by the so-called Uber Files investigation in July 2022, which revealed that the company circumvented regulations and courted lawmakers, including French President Emmanuel Macron, to expand to new markets.