https://sputnikglobe.com/20180110/us-senator-applie-iphones-slowing-down-1060654968.html
US Senator Sends Letter to Apple CEO Over Slowing Down Older iPhones - Reports
US Senator Sends Letter to Apple CEO Over Slowing Down Older iPhones - Reports
Sputnik International
MOSCOW (Sputnik) - Chairman of the US Senate's Commerce Committee John Thune sent a letter to the Apple tech giant's leadership, asking a series of questions... 10.01.2018, Sputnik International
2018-01-10T16:56+0000
2018-01-10T16:56+0000
2022-08-06T11:58+0000
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newsfeed, society, tim cook, john thune, apple, iphone, us
newsfeed, society, tim cook, john thune, apple, iphone, us
US Senator Sends Letter to Apple CEO Over Slowing Down Older iPhones - Reports
16:56 GMT 10.01.2018 (Updated: 11:58 GMT 06.08.2022) MOSCOW (Sputnik) - Chairman of the US Senate's Commerce Committee John Thune sent a letter to the Apple tech giant's leadership, asking a series of questions about its handling of performance issues in iPhones with older batteries, The Wall Street Journal reported.
In a letter to Apple's Chief Executive Tim Cook, a copy of which was viewed by The WSJ, Thune asked how the company tracked complaints of customers over processing performance and if it explored offering refunds to clients who paid full price for replacing a battery before the company cut replacement cost in December.
The senator requested the company to answer by January 23.
On December 22, US nationals brought a class action lawsuit against Apple aft the IT giant had revealed it slowed down older versions of iPhone to enable them to run longer.
READ MORE: Apple Finally Reveals Why Older iPhones Suddenly Become Slow
26 December 2017, 15:21 GMT
In its turn, Apple
issued an apology over its handling of the battery issue, offering a number of measures to "regain the trust of anyone who may have doubted Apple’s intentions," including reducing the price of an iPhone battery replacement.
Separately, Paris prosecutors announced on Monday that they had opened an investigation into a suspected fraud by the tech giant following a complaint by a consumer organization.
