According to an investigation by Western media, millions of people who experienced the February 6, 2023, earthquake did not receive an early warning notification on their Android phones - a function the tech giant bills as “core” to its phone service.
Google's Android Earthquake Alert System was announced in Turkiye in June 2021. The alert is supposed to automatically be sent out to phones using the Android operating system, which was created by Google, when a 4-5-magnitude quake or stronger is detected. The alert “takes over” the screen, demanding the user’s attention and shutting out other apps, and can override the “do not disturb” function.
The reporters’ investigation involved finding hundreds of people with Android phones in the area where the earthquake struck and polling them about earthquake alerts that day. While a few people said they got an alert for the second 7.7-magnitude aftershock that struck several hours after the first and biggest quake, virtually none said they had received an alert about the first one. Many also said they had previously received notifications via the system, but didn’t that day.
"If Google makes a promise, or makes an implicit promise, to deliver a service like earthquake early warning, then to me, it raises the stakes," said Prof Harold Tobin, director of the Pacific Northwest Seismic Network. "They have a responsibility to be able to follow through on something that is directly related to life and limb."
Google's product lead on the system, Micah Berman, told Western media the system “fired and sent alerts” when the massive quake happened. When confronted with reporters’ evidence that virtually nobody received such a notification, he dismissed it as people “paying attention to lots of other things.”
More than 50,000 people died in the earthquake in southeastern Turkiye and northern Syria, with at least 15.7 million people and 4 million buildings affected by the quake. It was felt as far away as Egypt and cracked buildings in Israel and Cyprus.