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UK EasyJet Reportedly Tried to Avoid Passenger Compensation With Fake Strike

© AFP 2023 / ALEXANDER KLEINAirbus A 320 airplanes from low cost airline EasyJet are parked at Paris Roissy Charles de Gaulle airport in Roissy en France, north of Paris on April 29, 2013
Airbus A 320 airplanes from low cost airline EasyJet are parked at Paris Roissy Charles de Gaulle airport in Roissy en France, north of Paris on April 29, 2013 - Sputnik International
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UK low-cost airline EasyJet attempted to avoid paying out compensations to passengers citing a made-up strike, local media reported Sunday.

MOSCOW (Sputnik) — The company canceled a flight from London Gatwick Airport to Belfast on June 23. The requests for compensations that followed have been declined by the company, which cited an air traffic control strike as the reason.

However, some passengers claimed they heard technical personnel and company staff talking about an engine that was not working, The Sunday Times newspaper reported.

​In line with EU regulations, if a flight is canceled because of technical problems on board, the responsible company has to pay 250 euros (about $300) to every passenger in compensation. If a flight has been canceled due to reasons out of company's control, then the company has the right not to pay out the compensations.

​Following a request by the newspaper, EasyJet admitted that there was no strike on that day, saying that it failed to identify the right cause. The company reportedly promised to pay out the compensations in full.

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