New Delhi (Sputnik): The incident happened on July 23 on a British Airways London-Berlin flight in which A.P. Pathak, an official of the Indian Engineering Service, was traveling with his family.
India's Civil Aviation Minister Suresh Prabhu has ordered a thorough probe into the incident and has asked the DGCA (Director General of Civil Aviation) to obtain a detailed report from British Airways.
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"We were traveling to Berlin from London in British Airways…our son started crying and a flight attendant came and threatened to off-load us if the kid did keep quiet. After a while, we were called and forced to de-board the plane," A.P. Pathak told media.
We were travelling to Berlin from London in British Airways, Our son started crying and a flight attendant came and threatened to offload us if our kid doesn't keep quiet and after a while, he called security and we were offloaded: A.P Pathak, Passenger pic.twitter.com/gFm47qgOIw
— ANI (@ANI) August 9, 2018
"It was an act of racial discrimination, I request an apology and compensation for harassment of an Indian," Pathak said.
I have given a letter to Aviation Minister Suresh Prabhu and EAM Sushma Swaraj and complained to British Airways but they have not replied yet, it was an act of racial discrimination, I request an apology and compensation for harassment of an Indian: A.P Pathak, Passenger pic.twitter.com/6bb5wekgaZ
— ANI (@ANI) August 9, 2018
After the case caught media attention, British Airways said that they do not tolerate discrimination and are investigating the matter.
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"We take claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer," British Airways said in a statement.
