Users in the country started to complain about problems with connection, saying that they are unable to make phone calls and only 3G internet was available. According to Downdetector tracking web-site that collects status reports about service disruptions, almost 100,000 people from Sydney, Melbourne, Canberra, Adelaide, Brisbane and Perth adressed connection problems.
65 percent of them mentioned “mobile phone” problems and 33 percent – internet disconnection.
Vodafone admitted that the shut down occured "nationwide" and noted that users are "falling back to 3G" due to "issue impacting 4G services."
We are aware of an issue impacting 4G services nationwide. Data services may be falling back to 3G intermittently, causing congestion and slower speeds. We are working to resolve this issue ASAP. We apologise for the inconvenience and thank customers for their patience.
— Vodafone Australia (@VodafoneAU) April 9, 2021
According to 7NEWS, one Vodafone user from Melbourne said that he has already suffered financial losses as he works as Uber driver.
Earlier the day, Facebook and Instagram users worlwide experienced problems with newsfeed access and log in, started on Thursday. The social media platforms restarted their work few hours later. Apart from that, BBC web-site also collapsed on Thursday for several hours with the main page saying "fatal error."
